Call Center Manager

Energy Innovation Corp; Nashville (TN); On-site; USD 92,000 - 139,000; Part time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Grant Thornton in Nashville is seeking a freelance Call Center Manager to align messaging across channels and drive the sales enablement process from lead to close. You will oversee content, collateral, and scripting to move prospects forward while maintaining brand voice.

The role offers a pay range of $92,000–$139,000 per year, structured mentorship, and a flexible freelance schedule that is non-negotiable in your favor. Interviews are underway as the team scales in Tennessee.

Qualifications

• 6+ years of Change Management experience.
• Ability to set and manage weekly cadences.
• Familiarity with sales/marketing alignment and channel messaging.

Responsibilities

• Keep the messaging consistent from Nashville billboards to cold DMs.
• Create sales collateral, decks, and proposals that move prospects forward.
• Script the webinar that fills the sales marketing funnel.

Skills

Rapport-building

Change management

Reading a room

Reliability

Leadership presence

Mentorship mindset

Job description

We opened this Call Center Manager role because Grant Thornton's Nashville ambitions outgrew the team carrying them. This freelance job in TN answers 7 years of effort with $92,000 - $139,000 and answers ambition with a clear way up.

Key Responsibilities

• Keep the messaging consistent from Nashville, TN billboards to cold DMs
• Create sales collateral, decks, and proposals that move prospects forward
• Script the webinar that fills the sales marketing top of funnel
• Set the weekly cadence that keeps Grant Thornton reps accountable
• Read intent data and route the Nashville hot leads first
• Dig into Omnichannel Support funnels and fix the step where buyers vanish
• Design landing pages and conversion funnels that turn traffic into customers

What You'll Bring

• Strong rapport-building skills and a genuinely positive presence
• The reflex to surface risk before it surfaces itself
• 6+ years of Change Management reps, not just Change Management exposure
• A point of view on Grant Thornton's space, sharpened by your own reading
• Sound instincts for reading a room you've never been in before
• The reliability that lets a manager stop checking in

The maker-minded founders of Grant Thornton built it in Nashville to fix the exact sales marketing problems that drove them crazy elsewhere. People here care as much about how we work together as what we ship.

Pay is $92,000 - $139,000, growth is structured, mentorship is personal, and the flexible freelance schedule is non‑negotiable in your favor.

Hiring for this position is live and moving quickly, with interviews already underway.