Call Center Manager: Drive Sales Growth & Alignment

Energy Innovation Corp; Hammond (IN); On-site; USD 80,000 - 124,000; Full time

Job summary

Advisory Excellence LLC in Hammond, Indiana seeks a Call Center Manager to bridge marketing promises with sales outcomes and to lead live chat optimization at handoff. You will coordinate campaigns with agencies, represent the company at events, and forecast demand to align investments with sales goals.

With 6+ years of forecasting and 7+ years in sales/marketing, you’ll communicate clearly and analyze data to drive growth, while leveraging CRM tools to improve performance and customer

Qualifications

• 6+ years forecasting and sales/marketing leadership.
• Excellent written and verbal communication.
• 7+ years in the sales/marketing domain.
• Strong analytical and problem-solving skills.
• Familiarity with CRM software and related tools.

Responsibilities

• Close the gap between marketing promises and sales deliveries.
• Sniff out the Live Chat Support gap at handoff.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Represent Advisory Excellence LLC at trade shows, conferences, and local networking events.
• Forecast demand and align marketing investment with sales objectives.
• Pitch Advisory Excellence LLC at $80,000 - $124,000 value without apologizing for the price.

Skills

Forecasting experience

Communication skills

Sales & Marketing

Analytical thinking

CRM familiarity

Tools

CRM software

Job description

Advisory Excellence LLC in Hammond, Indiana seeks a Call Center Manager to bridge marketing promises with sales outcomes and to lead live chat optimization at handoff. You will coordinate campaigns with agencies, represent the company at events, and forecast demand to align investments with sales goals.

With 6+ years of forecasting and 7+ years in sales/marketing, you’ll communicate clearly and analyze data to drive growth, while leveraging CRM tools to improve performance and customer