Customer Service Manager

Retail Plus Inc; Taylorsville (UT); On-site; USD 104,000 - 145,000; Full time

Benefits offered by this job

Growth coaching

Flexible benefits package

Job summary

Retail Plus Inc is seeking a Customer Service Manager in Taylorsville, UT to turn lead flow into signed deals and drive demand. The role emphasizes quota achievement, coaching, and growth opportunities within a supportive team.

Salary ranges from $104,000 to $145,000 per year and comes with a benefits package that flexes around your life, plus growth coaching and cross-functional collaboration with marketing. Applications are encouraged today.

Qualifications

• Around 7+ years in a sales marketing role with a track record of closing deals.
• Ability to present to leadership and influence decision-makers.
• Experience mentoring teammates and fostering growth.
• Comfort handling inbound/outbound processes and data entry alignment.
• Strong customer-centric approach and curiosity about buyer intent.

Responsibilities

• Carry the demo from screen-share to signature in one sitting.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Wire inbound call handling and data entry to hand leads to marketing.
• Read intent data and route Taylorsville hot leads first.
• Grow brand awareness through cross-selling and empathy initiatives.

Skills

Sales experience

Quotas & closing deals

Leadership presence

Mentoring

Customer curiosity

Job description

We measure success in Retail Plus Inc's Customer Service Manager chair by deals signed and demand created, not slides polished. Step into a Customer Service Manager position at Retail Plus Inc where $104,000 - $145,000, team support, and career growth come standard.

Key Responsibilities

• Carry the demo from screen-share to signature in one sitting
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Wire Inbound Call Handling and Data Entry together so marketing hands sales clean leads
• Read intent data and route the Taylorsville hot leads first
• Grow brand awareness through Cross-selling and Empathy initiatives

What You'll Bring

• Around 7+ years of hands-on experience in a sales marketing role
• The grit to debug at 4pm on a Friday without complaint
• The self-awareness to know which problems are yours to solve
• Demonstrated comfort presenting to manager leadership
• Equal parts Mentoring depth and Kustomer curiosity

Recognized for our fun-loving work in sales marketing, Retail Plus Inc continues to grow its presence across UT. Every voice in the UT office gets airtime, especially the ones still finding their volume.

Picture $104,000 - $145,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

This Taylorsville, UT role just got a fresh timestamp, and applications are flowing in.