Call Center Manager

Cisco Systems, Inc; Idaho Falls (ID); Sur place; USD 83 000 - 120 000; Temps partiel

Avantages offerts par ce poste

Mentorship program

Flexible part-time rhythm

Competitive benefits

Résumé du poste

Cisco Systems, Inc in Idaho Falls, ID is seeking a Call Center Manager to drive outbound campaigns and optimize messaging using Twilio Flex. You will lead a fast-moving team and coordinate efforts with agencies to ensure campaigns run on time and on budget.

The role emphasizes problem solving, autonomy, and mentorship in a flexible, part-time structure designed to scale with demand in Idaho Falls.

Qualifications

• Strong multitasking ability without sacrificing quality.
• Demonstrated knack for making the ambitious feel manageable.
• A team player who lifts up colleagues and shares credit.
• A portfolio that speaks louder than any line on your resume.
• Comfort working in a fast-paced, autonomy-rich environment.

Responsabilités

• Read the sales marketing market and reposition the offer when it shifts.
• Test messaging variations and iterate based on performance data.
• Lead experiment-friendly go-to-market efforts for products launching in ID.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Seed Idaho Falls social channels with content that earns replies.
• Coach junior reps through their first unfussy negotiation.
• Use Twilio Flex and Problem Solving tools to automate and scale outbound efforts.
• Track pipeline performance and report results to leadership each week.

Connaissances

Multitasking

Ambition management

Team player

Portfolio strength

Autonomy in fast-paced env

Outils

Twilio Flex

Problem Solving tools

Description du poste

Revenue is a story, and Cisco wants a Call Center Manager in Idaho Falls to write the next chapter using Twilio Flex and a sharp instinct for what customers actually want. Bring Problem Solving and Written Communication; we'll bring $83,000 - $120,000, a strong team, and the ownership that turns experience into impact.

Key Responsibilities

• Read the sales marketing market and reposition the offer when it shifts
• Test messaging variations and iterate based on performance data
• Lead experiment-friendly go-to-market efforts for products launching in ID
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Seed Idaho Falls social channels with content that earns replies
• Coach junior reps through their first unfussy negotiation
• Use Twilio Flex and Problem Solving tools to automate and scale outbound efforts
• Track pipeline performance and report results to leadership each week

What You'll Bring

• Strong multitasking ability without sacrificing quality
• Demonstrated knack for making the ambitious feel manageable
• A team player who lifts up colleagues and shares credit
• A portfolio that speaks louder than any line on your resume
• Comfort working in a fast-paced, autonomy-rich environment

Cisco is Idaho Falls, ID's answer to a sales marketing industry grown lazy, run by a supportive team that still cares about Twilio Flex. We build an environment where data-honest ideas get tested quickly and credit is shared fairly.

Step into $83,000 - $120,000, real mentorship, a benefits package that delivers, and the kind of flexible part-time rhythm people rarely leave.

Currently hiring in Idaho Falls, ID, with a fresh listing as of today.