Call Center Interviewer

Staffmark Group; BLOOMINGTON (MN); Sur place; USD 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive Weekly Pay

Comprehensive Benefits (medical, den­t

Life and Disability Insurance

Optional 401(k) Plan

Opportunities for Growth

Résumé du poste

Staffmark in Bloomington, MN is hiring a Call Center Interviewer to join a professional team. The role involves outbound calls, administering structured telephone interviews, and encouraging participant participation in research projects.

You will follow scripts, maintain data accuracy, and meet daily call, completion, and quality targets while contributing to a positive work environment.

Qualifications

• High school diploma or GED preferred.
• Ability to follow written and verbal instructions accurately.
• Comfortable making a high volume of outbound calls.

Responsabilités

• Make outbound calls to potential research participants.
• Conduct structured telephone interviews using scripts.
• Explain purpose of projects and encourage participation.
• Ask screening questions to meet project requirements.
• Record responses accurately in company systems.
• Maintain professional, courteous demeanor on calls.
• Follow scripts and confidentiality guidelines.
• Meet call volume, interview completion, and quality goals.

Connaissances

Strong communication

Organizational skills

Problem-solving

Teamwork

Independence

Formation

High school diploma or GED

Outils

Basic computer

Typing

Data entry

Description du poste

Now hiring for a Call Center Interviewer

Location: Bloomington, MN
Pay Rate: $20.00 - $21.00 per hour
Schedule: 8am-4pm or 9am-5pm M-F

At Staffmark, you're not just filling a Call Center Interviewer position - you're becoming a valued part of a team that wants you to succeed.

Looking for Call Center Interviewer jobs in Bloomington where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

This position is ideal for someone who enjoys speaking with people, has strong communication skills, and is comfortable working toward daily call and productivity goals.

Job Duties

• Make outbound telephone calls to potential research participants using provided contact lists.
• Conduct structured telephone interviews using company-provided scripts and questionnaires.
• Explain the purpose of research projects and encourage eligible participants to take part.
• Ask screening questions to determine whether respondents meet project requirements.
• Record participant responses accurately in the company's computer systems.
• Maintain a professional, friendly, and courteous demeanor throughout each call.
• Follow established interviewing procedures, scripts, and confidentiality guidelines.
• Meet established call volume, interview completion, and quality expectations.

Education Requirements

• High school diploma or GED preferred unless otherwise specified.
• Additional education, certifications, or vocational training may be beneficial depending on the position.

Experience Requirements

• Ability to follow written and verbal instructions accurately.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently as well as part of a team.
• Commitment to quality, safety, professionalism, and dependable attendance.
• Ability to learn new processes, procedures, equipment, or software as required.

Preferred Qualifications

• Previous call center, customer service, telephone interviewing, sales, or telemarketing experience is beneficial.
• Strong verbal communication and active listening skills.
• Comfortable making a high volume of outbound calls.
• Basic computer, typing, and data-entry skills.
• Strong attention to detail and accuracy.
• Ability to follow scripts and instructions consistently.
• Dependable, professional, and able to work independently.
• Comfortable speaking with a variety of people, including business professionals.

Physical Capabilities

• Office-based call center environment in Bloomington, Minnesota.
• Frequent telephone use and computer-based data entry.
• Performance expectations may include call volume, interview completion, accuracy, and quality standards.
• Training is generally provided on the interview process, scripts, and computer systems.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Good Vibes Only. Ask Keriann
"I love my coworkers." - Keriann, Staffmark Associate

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors.