Call Center Growth Manager (Yakima)

Energy Innovation Corp

Yakima (WA)

On-site

USD 94,000 - 136,000

Part time

7 days ago
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Benefits offered by this job

Mentor
Benefits package
Growth opportunities

Job summary

QuantumLeap Inc in Yakima seeks a Call Center Manager for an internship role that values ownership over busywork. You will collaborate with sales and product teams, mentor others, and drive growth with a strong focus on customer outcomes.

You bring a blend of frontline call center experience, adaptability, and a portfolio of work that demonstrates sales-marketing skills. The company offers a mentor, benefits, and growth opportunities in Yakima.

Qualifications

  • Experience translating First Call Resolution complexity for a non-technical audience.
  • Familiarity with the Yakima market and local sales marketing landscape.
  • Eagerness to take ownership and run with new responsibilities.
  • A portfolio or work samples that demonstrate your sales marketing expertise.

Responsibilities

  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Talk numbers with finance, then talk vision with prospects
  • Line up the maker-minded sponsorships that put QuantumLeap Inc in front of buyers
  • Collaborate with product teams to position new offerings in the Yakima region
  • Seed Yakima social channels with content that earns replies

Skills

Teammate instinct
First Call Resolution understanding
Yakima market familiarity
Ownership mindset
Portfolio/work samples

Job description

QuantumLeap Inc in Yakima seeks a Call Center Manager for an internship role that values ownership over busywork. You will collaborate with sales and product teams, mentor others, and drive growth with a strong focus on customer outcomes.

You bring a blend of frontline call center experience, adaptability, and a portfolio of work that demonstrates sales-marketing skills. The company offers a mentor, benefits, and growth opportunities in Yakima.

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