Call Center Growth Manager: Flexible Hours

Energy Innovation Corp; Flagstaff (AZ); On-site; USD 113,000 - 156,000; Full time

Benefits offered by this job

Learning stipends

Flexible Flagstaff hours

Job summary

Fortive is seeking an experienced Call Center Manager in Flagstaff, AZ who thrives on testing over guessing and turning data into sales marketing ownership. This role anchors a $113,000 - $156,000 yearly compensation with opportunities to grow through performance-driven initiatives.

You will segment audiences, personalize outreach, track pipeline weekly, and ensure the ad spend translates to revenue. The team values candor, ownership, and the ability to present to an AZ-wide audience without a

Qualifications

• Deliver bad news clearly and promptly.
• Turn data into decisions with storytelling.
• Own actions while knowing when to wait.
• Be curious about Fortive customers and their needs.
• Able to present to an AZ-wide audience without a script.

Responsibilities

• Segment audiences and personalize outreach to lift response rates.
• Rewrite the one-pager until a Flagstaff stranger gets it in ten seconds.
• Close the loop between ad spend and revenue, dollar for dollar.
• Grow Fortive's footprint one earned introduction at a time.
• Track pipeline performance and report results to leadership each week.

Skills

Composure

Storytelling

Ownership mindset

Customer curiosity

Public presentation

CSAT Reporting

Conflict Resolution

Job description

Fortive is seeking an experienced Call Center Manager in Flagstaff, AZ who thrives on testing over guessing and turning data into sales marketing ownership. This role anchors a $113,000 - $156,000 yearly compensation with opportunities to grow through performance-driven initiatives.

You will segment audiences, personalize outreach, track pipeline weekly, and ensure the ad spend translates to revenue. The team values candor, ownership, and the ability to present to an AZ-wide audience without a