Call Center -Customer Service Representative (CSR)

Express Employment Professionals - Cincinnati East; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Referral bonuses

Direct deposit

Job summary

Express Employment Professionals - Cincinnati East is seeking a dependable Customer Service Representative to assist shareholders with questions, account-related requests, and general support needs. You will communicate professionally, research information across multiple computer systems, and protect confidential information.

The role is onsite in the Las Vegas area with a Monday–Friday schedule, with shifts between 5:00 AM and 6:30 PM.

Qualifications

• Strong communication and customer service skills.
• Comfortable navigating multiple computer systems.
• Ability to handle sensitive information professionally.
• Reliable attendance and punctuality.

Responsibilities

• Assist shareholders with questions, account-related requests, and general support needs.
• Research information across multiple computer systems to provide accurate solutions.
• Protect confidential information while communicating with customers.

Skills

Communication skills

Customer service

Job description

Customer Service Representative

Pay: $17/hr | Onsite | Monday–Friday

We are seeking a dependable Customer Service Representative to assist shareholders with questions, account-related requests, and general support needs. This position involves communicating professionally, researching information across multiple computer systems, and providing accurate solutions while protecting confidential information.

Schedule: Monday–Friday, with shifts scheduled between 5:00 AM and 6:30 PM

Requirements:

• Strong communication and customer service skills
• Comfortable navigating multiple computer systems
• Ability to handle sensitive information professionally
• Reliable attendance and punctuality

Pre-Employment Screening: Background check, fingerprinting, and drug screening are required.

This is an onsite position.

Express Employment Professionals is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, dental, vision, life insurance, 401(k), referral bonuses, and direct deposit.