Cake Decorator & Customer Experience Specialist

Kroger; Sparks (NV); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Kroger in Sparks, NV seeks a bakery associate to create an outstanding customer experience and maintain a clean, safe department environment. You will assist the department manager in meeting sales goals while answering questions about products and offering bakery recommendations.

You will prepare and decorate bakery items, inventory stock, monitor freshness, and follow health and safety guidelines while delivering friendly, efficient service to every customer.

Qualifications

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills
• Second language: speaking, reading and/or writing

Responsibilities

• Answer questions about products sold within the department and store to help customers feel welcome and appreciated
• Gain knowledge of bakery products and respond to questions or offer suggestions
• Prepare bakery items and wedding cakes using proper equipment
• Decorate cakes, pastries, cupcakes, cookies and other bakery items
• Label, stock, sign, and inventory department merchandise
• Ensure product quality and monitor sell-by dates; operate bakery equipment safely
• Adhere to health, safety and store policies; report safety or fraud concerns

Skills

Customer service

Bakery knowledge

Stress tolerance

Math skills

Communication skills

Job description

Kroger in Sparks, NV seeks a bakery associate to create an outstanding customer experience and maintain a clean, safe department environment. You will assist the department manager in meeting sales goals while answering questions about products and offering bakery recommendations.

You will prepare and decorate bakery items, inventory stock, monitor freshness, and follow health and safety guidelines while delivering friendly, efficient service to every customer.