Bakery Cake Decorator & Customer Experience Specialist

Kroger; Centennial (CO); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a Bakery Associate to deliver outstanding customer service in the bakery department. You will help customers, prepare and decorate bakery items, and ensure quality and safety standards are followed.

Responsibilities include assisting the department manager with sales goals, maintaining product knowledge, and keeping bakery areas clean and organized. This is a hands-on customer-facing role in a retail environment.

Qualifications

• Retail experience is required.
• Bakery or cake decorating experience is preferred.
• Ability to handle stressful situations.
• Basic math skills are required.
• Strong communication skills are essential.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products.
• Acquire and maintain knowledge of bakery items and respond to customer inquiries with options.
• Assist with preparing bakery items and decorating cakes per customer requests.
• Recommend bakery items to help customers find products they want and need.
• Check product quality, monitor dates, and use bakery equipment per guidelines.
• Decorate cakes, pastries, cupcakes and other bakery items.
• Label, stock, and inventory bakery merchandise.
• Report ordering/shipping discrepancies to the department manager.

Skills

Retail experience

Bakery/cake decorating

Stress management

Basic math

Effective communication

Job description

Kroger is seeking a Bakery Associate to deliver outstanding customer service in the bakery department. You will help customers, prepare and decorate bakery items, and ensure quality and safety standards are followed.

Responsibilities include assisting the department manager with sales goals, maintaining product knowledge, and keeping bakery areas clean and organized. This is a hands-on customer-facing role in a retail environment.