Cake Decorator & Customer Experience Specialist

Kroger Family of Companies; Lakewood (CO); On-site; USD 29,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Lakewood, CO is seeking a bakery department associate to deliver outstanding customer service and ensure a safe, clean environment.

You will respond to questions, assist with sample items, bake and decorate items, monitor freshness, stock merchandise, and uphold health and safety standards. Seasonal ads and store layouts update you will stay informed; teamwork and effective communication are essential.

Qualifications

• Retail experience in a store setting.
• Bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.
• Second language: speaking, reading and/or writing (desirable).

Responsibilities

• Answer questions and suggest products to customers.
• Prepare bakery items and wedding cakes using bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies.
• Label, stock, sign, and inventory department merchandise.
• Check product quality to ensure freshness; review sell by dates.
• Adhere to health, safety and store procedures.
• Respond to safety risks and report issues to management.
• Maintain awareness of store layout and seasonal ads.
• Assist with inventory and respond to customer requests.

Skills

Retail experience

Bakery/cake decorating

Stress management

Basic math

Communication skills

Second language (desirable)

Job description

Kroger Family of Companies in Lakewood, CO is seeking a bakery department associate to deliver outstanding customer service and ensure a safe, clean environment.

You will respond to questions, assist with sample items, bake and decorate items, monitor freshness, stock merchandise, and uphold health and safety standards. Seasonal ads and store layouts update you will stay informed; teamwork and effective communication are essential.