Cake Decorator & Customer Experience Specialist

Kroger Family of Companies; Centennial (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Family of Companies in Centennial, CO is seeking a Bakery Department Associate to create outstanding customer experiences, maintain a clean, welcoming environment, and assist the department in achieving sales goals.

You will help customers, answer questions, prepare bakery items including wedding cakes, decorate items, check freshness, label and stock merchandise, and follow safety and food safety guidelines.

Qualifications

• Retail experience preferred.
• Bakery/cake decorating experience preferred.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Strong communication skills.
• Second language abilities a plus.

Responsibilities

• Answer questions and make suggestions about products.
• Offer samples and bake items per customer requests using bakery equipment.
• Recommend bakery items to customers.
• Check product quality and freshness; review dates and action as needed.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Understand store layout and assist customers in locating products; follow current ads.
• Maintain awareness of inventory; note discrepancies.
• Adhere to health, safety, and food safety regulations.
• Ensure safety programs are followed and report unsafe conditions.
• Perform preventive maintenance and report items needing repair.
• Report safety risks or illegal activity; notify management of incidents.
• Perform essential job functions with or without reasonable accommodation.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Knowledge of basic math

Effective communication skills

Second language

Job description

Kroger Family of Companies in Centennial, CO is seeking a Bakery Department Associate to create outstanding customer experiences, maintain a clean, welcoming environment, and assist the department in achieving sales goals.

You will help customers, answer questions, prepare bakery items including wedding cakes, decorate items, check freshness, label and stock merchandise, and follow safety and food safety guidelines.