Cake Decorator: Creative Cakes & Customer Delight

Kroger Family of Companies; Tempe (AZ); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a friendly, customer-focused individual for our bakery department. You will help customers, answer questions about bakery products, and assist with wedding cake requests using proper bakery equipment.

You will maintain cleanliness and safety, stock and label bakery items, and support the department manager in achieving sales goals while upholding quality standards and the company's values.

Qualifications

• Retail experience
• Bakery/cake decorating experience preferred
• Ability to handle stressful situations
• Basic math skills
• Effective communication skills

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products
• Gain and maintain knowledge of bakery products and respond to questions with suggestions
• Offer product samples and prepare bakery items including wedding cakes using proper equipment
• Recommend bakery items to customers to meet their needs
• Check product quality and freshness, review dates, and operate bakery equipment per guidelines
• Decorate cakes, pastries, cupcakes, cookies and other bakery items
• Label, stock, sign, and inventory department merchandise
• Report discrepancies in ordering/shipping to the department manager
• Understand store layout and locate products for customers; stay current with ads
• Monitor inventory/stocking conditions and note discrepancies
• Adhere to health, safety, and civil code regulations
• Support safety programs and report unsafe conditions to management
• Perform preventive maintenance by inspecting equipment and reporting repairs
• Report safety risks, robberies, thefts, or fraud; notify management of incidents
• Perform essential job functions with or without reasonable accommodation

Skills

Customer service

Communication skills

Stress management

Math skills

Job description

Kroger Family of Companies is seeking a friendly, customer-focused individual for our bakery department. You will help customers, answer questions about bakery products, and assist with wedding cake requests using proper bakery equipment.

You will maintain cleanliness and safety, stock and label bakery items, and support the department manager in achieving sales goals while upholding quality standards and the company's values.