Cake Decorator & Wedding Cake Specialist

Kroger; Eagle River (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a bakery department team member to help create an outstanding customer experience. You will support the department manager in achieving sales goals while ensuring a safe, clean, and inviting bakery environment.

The role requires knowledge of bakery products, ability to assist customers, decorate items, and maintain stock. Strong communication and basic math skills are important, with a focus on safety and quality standards.

Qualifications

• Retail experience preferred.
• Bakery/cake-decorating experience preferred.
• Ability to handle stressful situations.
• Basic math skills and effective communication.
• Second language skills are a plus.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain knowledge of department products and respond to questions with suggestions.
• Offer samples and prepare bakery items like wedding cakes per customer requests using bakery equipment.
• Recommend bakery items to help customers find what they want and need.
• Check product quality for freshness, review sell-by dates, and use equipment per guidelines.
• Decorate cakes, pastries, cupcakes, and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products for customers; track ads and seasonal changes.
• Maintain inventory awareness and note discrepancies.
• Follow health, safety, and civil code regulations locally and federally.
• Adhere to merchandising, customer service, labor, expense, safety, and loss prevention rules.
• Support safety programs and identify unsafe conditions for management action.
• Perform preventive maintenance on equipment and report needed repairs.
• Report safety risks or illegal activity and notify management of incidents.

Skills

Customer service

Communication

Math basics

Stress management

Teamwork

Job description

Kroger is seeking a bakery department team member to help create an outstanding customer experience. You will support the department manager in achieving sales goals while ensuring a safe, clean, and inviting bakery environment.

The role requires knowledge of bakery products, ability to assist customers, decorate items, and maintain stock. Strong communication and basic math skills are important, with a focus on safety and quality standards.