Cake Decorator & Customer Experience Specialist

Kroger; Layton (UT); On-site; USD 23,000 - 29,000; Full time

Job summary

Kroger is seeking a bakery department teammate to deliver outstanding customer service and maintain a safe, clean environment. You will assist in reaching department sales goals while upholding quality standards and store policies.

Responsibilities include decorating cakes and bakery items, answering questions, stocking merchandise, and ensuring product freshness. A calm, team-oriented approach and effective communication are valued.

Qualifications

• Experience in retail environments is preferred.
• Experience decorating bakery items is a plus.
• Ability to stay calm under pressure and manage tasks.
• Basic math skills for transactions and inventory.
• Strong verbal and written communication abilities.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist in maintaining a safe, clean environment and uphold QA standards.
• Answer questions about bakery products and recommend items.
• Decorate cakes, pastries, cupcakes, and cookies per customer requests.
• Label, stock, sign and inventory department merchandise.
• Monitor product freshness and adherence to store policies.
• Support department manager in achieving sales goals and cost controls.

Skills

Retail experience

Bakery decorating experience

Stress management

Basic math

Communication skills

Job description

Kroger is seeking a bakery department teammate to deliver outstanding customer service and maintain a safe, clean environment. You will assist in reaching department sales goals while upholding quality standards and store policies.

Responsibilities include decorating cakes and bakery items, answering questions, stocking merchandise, and ensuring product freshness. A calm, team-oriented approach and effective communication are valued.