Cake Decorator & Guest Experience Specialist

Kroger; Kingwood (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a bakery team member to provide exceptional customer service and maintain a clean, safe bakery area. You will assist customers with product questions, decorate cakes, and help with daily bakery duties, ensuring items meet quality standards.

The role emphasizes welcoming guests, knowledge of products, and adherence to safety and store policies while supporting sales goals and department operations.

Qualifications

• Previous retail experience is required.
• Bakery/cake decorating experience is preferred.
• Able to handle stressful situations.
• Basic math skills are required.
• Effective verbal and written communication is essential.
• Second language skills are a bonus.

Responsibilities

• Create a welcoming environment and assist customers with product questions.
• Maintain knowledge of bakery items and make recommendations.
• Assist with bakery prep, decorating, and sample presentation.
• Ensure product quality, check dates, and operate bakery equipment safely.
• Decorate cakes and pastries per customer requests.
• Label, stock, and inventory merchandise; follow store procedures.

Skills

retail experience

bakery decorating

stress management

basic math

communication skills

second language

Job description

Kroger is seeking a bakery team member to provide exceptional customer service and maintain a clean, safe bakery area. You will assist customers with product questions, decorate cakes, and help with daily bakery duties, ensuring items meet quality standards.

The role emphasizes welcoming guests, knowledge of products, and adherence to safety and store policies while supporting sales goals and department operations.