Cajun Kitchen Lead — Guest Experience & Growth

Hook & Reel | Snellville, GA; Snellville (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hook & Reel in Snellville, GA is seeking a Restaurant Supervisor to lead our team and uphold outstanding dining experiences. You will manage daily operations, guide staff, and ensure top-notch guest service with attention to food safety.

You will coordinate shifts, supervise sanitation, and leverage Toast POS for efficient ordering and reporting. Strong leadership, communication, and a passion for hospitality are essential for success in our fast-paced environment.

Qualifications

• Proven experience in restaurant management.
• Strong knowledge of food safety practices.
• Excellent communication and team leadership.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
• Lead and train staff in providing exceptional customer service.
• Coordinate shift management to ensure appropriate staffing levels during peak hours.
• Maintain proper food handling, storage, and sanitation standards.
• Utilize Toast POS system for efficient order processing and reporting.
• Foster a positive team environment through effective communication and leadership.
• Support events and marketing promotions as needed.

Skills

Leadership

Customer service

Communication

Tools

Toast POS

Job description

Hook & Reel in Snellville, GA is seeking a Restaurant Supervisor to lead our team and uphold outstanding dining experiences. You will manage daily operations, guide staff, and ensure top-notch guest service with attention to food safety.

You will coordinate shifts, supervise sanitation, and leverage Toast POS for efficient ordering and reporting. Strong leadership, communication, and a passion for hospitality are essential for success in our fast-paced environment.