Front-of-House Service Manager: Cajun Dining Leader

Hook-; Lubbock (TX); Sur place; USD 55 000 - 70 000; Plein temps

Résumé du poste

Hook & Reel is seeking a Restaurant Service Manager to lead front-of-house operations at our Lubbock location, coaching staff and ensuring high-quality guest service in a fast-paced setting.

The role requires experience in full-service dining, strong knowledge of Toast POS, scheduling and inventory systems, and solid P&L understanding. Evening and weekend availability is essential as you partner with the Restaurant Operations Manager to uphold brand standards.

Qualifications

• 2+ years leading full-service restaurant operations and bartending, hands-on supervision.
• Hold State-Mandated Food Handlers Certification and Alcohol Handlers Certification (where applicable).
• Proficient in Toast POS, scheduling software, and inventory/purchasing platforms.

Responsabilités

• Recruit, train, and coach FOH team members.
• Lead all front-of-house operations during assigned shifts and manage floor flow.
• Monitor labor targets, table turns, and guest satisfaction; address guest concerns.

Connaissances

Leadership

Customer service

P&L management

Hospitality

Marketing experience

Outils

Toast POS

Scheduling software

Inventory management software

Description du poste

Hook & Reel is seeking a Restaurant Service Manager to lead front-of-house operations at our Lubbock location, coaching staff and ensuring high-quality guest service in a fast-paced setting.

The role requires experience in full-service dining, strong knowledge of Toast POS, scheduling and inventory systems, and solid P&L understanding. Evening and weekend availability is essential as you partner with the Restaurant Operations Manager to uphold brand standards.