Cage & Vault Operations Supervisor

Grand Falls Casino Resort, LLC

Larchwood Township (IA)

On-site

USD 42,000 - 62,000

Full time

13 hours ago

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Job summary

Grand Falls Casino & Golf Resort, LLC in Iowa is seeking a Cage Shift Supervisor to oversee cage and vault staff, ensure secure operation, and uphold policy compliance across departments. You will supervise cashiers, enforce cash handling procedures, and maintain professional interdepartmental relations within a dynamic casino environment.

The role emphasizes integrity, customer service excellence, and adherence to gaming regulations.

Qualifications

Three years' experience in cashiering or banking operations or a Bachelor's Degree in Business Administration or related field with one year related experience.

Responsibilities

Provide exceptional customer service to all internal and external customers.
Supervise cage cashiers in their regular shift duties.
Supervise vault cashiers in their regular shift duties.
Responsible for ensuring accurate and secure operation of the cashier cages and vault on assigned shift.
Implements and maintains policies and procedures that maximize the cashing of negotiable instruments and intra-departmental transactions on an assigned shift.
Maintain professional working relationships with other department personnel, including Slots, Table Games, Food & Beverage, Retail Outlets, Golf Course, Hotel and Spa, Security, Surveillance and Accounting.