Cage Cashier

The Mint Gaming Hall Cumberland; Williamsburg (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health benefits start at $30/week

Fully paid life insurance

401K with company match

FSA/HSA

We have BIG FUN!

Job summary

The Mint Gaming Hall Cumberland in Kentucky is seeking a Cage operations professional focused on accurate cash handling and exceptional guest service. You will communicate shift updates, safeguard funds, and support management with transactions, promotions, and regulatory compliance.

Responsibilities include assisting guests, verifying transactions, reporting issues, and training teammates to deliver BIG service while maintaining a calm, professional demeanor at all times.

Qualifications

• High school diploma or GED required.
• 1–3 years related experience required.
• Must be 21 years of age or older.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, including day, swing, late-night, weekend and holiday shifts.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.

Education

High school diploma or general education degree required

Job description

• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

JOB RESPONSIBILITIES:

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree required
• 1-3 years related experience required
• Must be 21 years of age or older
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license

The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.