Cage Operations Lead — Gaming & Vault

Delaware North; Wheeling (WV); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

tuition and/or professional certifica…

Job summary

Delaware North Gaming is seeking a full-time Cage Supervisor for Wheeling Island Casino in Wheeling, West Virginia. You will oversee all cage and vault operations to ensure compliance with state, federal, and Delaware North guidelines.

Lead and train team members, monitor cash handling and vault reconciliation, and prepare daily and weekly reports. A minimum of one year supervisory gaming experience and the ability to obtain a state gaming license are required.

Qualifications

• Minimum of 1 year supervisory experience in a gaming role.
• Ability to handle large money transactions accurately and reconcile vault.
• Superior communication and interpersonal skills in a high-volume environment.
• Must be able to obtain and maintain a state gaming license.

Responsibilities

• Lead and supervise team, providing planning and scheduling of work assignments, and performance development
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
• Investigate and resolve customer complaints and issues
• Assist in the preparation of daily and weekly reports
• Monitor inventory supplies for cage operations
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
• Monitor the ticket redemption machines and schedule maintenance as needed
• Maintain the supervisor bank transactions daily when necessary

Skills

Supervisory experience

Communication skills

Interpersonal skills

Microsoft Office

Education

No college degree

Job description

Delaware North Gaming is seeking a full-time Cage Supervisor for Wheeling Island Casino in Wheeling, West Virginia. You will oversee all cage and vault operations to ensure compliance with state, federal, and Delaware North guidelines.

Lead and train team members, monitor cash handling and vault reconciliation, and prepare daily and weekly reports. A minimum of one year supervisory gaming experience and the ability to obtain a state gaming license are required.