Cage Supervisor

Wheeling Island Hotel-Casino-Racetrack; Wheeling (WV); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible schedules

Health insurance

401(k) with company match

Job summary

Wheeling Island Hotel-Casino-Racetrack is seeking a full-time Cage Supervisor in Wheeling Island, West Virginia. You will oversee the cage and vault to ensure compliance with state and company guidelines while leading a shift and supervising team members.

The role requires experience in gaming supervision, accuracy with money handling, and strong communication. We offer weekly pay, training, discounts, and flexible schedules along with a robust benefits package.

Qualifications

• Minimum of 1 year supervisory experience in a gaming role.
• Must be able to handle large money transactions accurately and reconcile vault.
• Superior communication and interpersonal skills and the ability to lead in a high-volume environment required.
• Basic computer skills and knowledge of Microsoft Office required.
• Must be able to obtain and maintain a state gaming license.
• No college degree required.

Responsibilities

• Lead and supervise team, providing planning and scheduling of work assignments, and performance development.
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures.
• Investigate and resolve customer complaints and issues.
• Assist in the preparation of daily and weekly reports.
• Monitor inventory supplies for cage operations.
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable.
• Monitor the ticket redemption machines and schedule maintenance as needed.
• Maintain the supervisor bank transactions daily when necessary.

Skills

Supervisory experience

Cash handling

Communication skills

Microsoft Office

Education

No college degree required

Tools

Microsoft Office

Job description

The opportunity

Delaware North Gaming is searching for a full-timeCage Supervisor to join our team at Wheeling Island Casino in Weeling Island, West Virginia. In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed.

Pay

$19.50 – $19.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Lead and supervise team, providing planning and scheduling of work assignments, and performance development
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
• Investigate and resolve customer complaints and issues
• Assist in the preparation of daily and weekly reports
• Monitor inventory supplies for cage operations
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
• Monitor the ticket redemption machines and schedule maintenance as needed
• Maintain the supervisor bank transactions daily when necessary

More about you

• Minimum of 1 year supervisory experience in a gaming role
• Must be able to handle large money transactions accurately and reconcile vault
• Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required
• Basic computer skills and knowledge of Microsoft Office required
• Must be able to obtain and maintain a state gaming license
• No college degree required

Physical requirements

• Ability to lift 30 lbs occasionally
• Must be able tobend and life occasionally, stand for long periods of time
• Gaming environment, environment may be smoky with moderate-to-high noise levels

Shift details

• Days
• Evenings
• Holidays
• M-F
• Every weekend
• OT as needed

Source: Hospitality Online