Casino Cashier & Player Services Associate

Presque Isle Downs Casino; Millcreek Township (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance (Vision & Dental)

401k with Company Match

Stock Purchase Plan

Paid Time Off

Team Member Engagement

Job summary

Presque Isle Downs & Casino in Erie, PA is seeking a detail-oriented cashier/cage clerk to handle cashing, vouchers, and chip exchanges with precision and accuracy. The role requires posting transactions to the casino accounting system, preparing tax forms, enrolling new Players’ Club members, supporting promotions, and maintaining secure, compliant cash operations in a fast-paced environment.

Excellent interpersonal skills, integrity, and the ability to balance complex transactions daily are

Qualifications

• High School Diploma or equivalent.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

Responsibilities

• Perform check cashing, customer deposits and withdrawals; make change and exchange chips and vouchers for cash.
• Prepare customer jackpots, W2G, W9s and other tax forms; service the Table Games Department with tax forms as needed.
• Issue slot counter checks when assigned to a front window; post all information in the casino accounting system.
• Accountable for all transactions and balances daily to assure accuracy; prepare AML entries for compliance.
• Enroll new Members in the Players’ Club and answer account questions; support promotional giveaways.
• Assist with charitable promotions and manage cash banks and reconciling sales.
• Be knowledgeable on kiosk functions and promotions; perform other duties as assigned.

Skills

Cash handling

Attention to detail

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Tools

Casino accounting system

Job description

Presque Isle Downs & Casino in Erie, PA is seeking a detail-oriented cashier/cage clerk to handle cashing, vouchers, and chip exchanges with precision and accuracy. The role requires posting transactions to the casino accounting system, preparing tax forms, enrolling new Players’ Club members, supporting promotions, and maintaining secure, compliant cash operations in a fast-paced environment.

Excellent interpersonal skills, integrity, and the ability to balance complex transactions daily are