Cafe Team Leader & Insights-Driven Barista

Barnes & Noble, Inc.; Bourbonnais (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Barnes & Noble Bourbonnais seeks a Café Team Expert to lead the cafe crew, elevate guest experiences, and drive profitable cafe operations. You will mentor baristas, manage display and service quality, and collaborate with the Store Manager to implement strategic cafe plans.

Expect to guide daily routines, optimize schedules, and leverage data on sales, waste and inventory to meet targets. The role requires reliability, strong communication, and a passion for coffee culture in a busy bookstore

Qualifications

• Experience leading a cafe team with strong customer focus.
• Ability to coach baristas and manage daily cafe operations.
• Proficiency in food and beverage presentation and safety standards.
• Flexibility to work early mornings, weekends, and holidays.

Responsibilities

• Lead the cafe team to deliver welcoming customer experiences.
• Identify data-driven opportunities to improve sales, waste, and inventory.
• Collaborate with the Store Manager to implement action plans.
• Maintain shift coverage and ensure reliable attendance.

Job description

Barnes & Noble Bourbonnais seeks a Café Team Expert to lead the cafe crew, elevate guest experiences, and drive profitable cafe operations. You will mentor baristas, manage display and service quality, and collaborate with the Store Manager to implement strategic cafe plans.

Expect to guide daily routines, optimize schedules, and leverage data on sales, waste and inventory to meet targets. The role requires reliability, strong communication, and a passion for coffee culture in a busy bookstore