Data-Driven Cafe Team Leader & Lead Barista

Barnes & Noble, Inc.; Springfield (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off including maternity and

Parental Leave

Company Holidays

401(k) with Company Match

Comprehensive Health Benefits

Healthcare Spending Account

Dependent Care Spending Account

Disability Benefits

Life Insurance

Transit benefits

Tuition Reimbursement

Job summary

Qualifications

• Strong leadership and training abilities for café teams.
• Excellent customer service and communication skills.
• Ability to analyze data to drive café performance.

Responsibilities

• Develop team knowledge to create a welcoming environment for customers.
• Identify and connect data to impact sales, trends, waste, and inventory.
• Collaborate with the Store Manager to implement café action plans and drive results.
• Lead by example with reliable attendance and proactive behavior.
• Coach team on loss prevention, safety, and speed of service.

Skills

Barista skills

Leadership

Customer service

Visual merchandising

Inventory management

Data analysis

Job description