Café Team Leader: Data-Driven Barista & Sales

Barnes & Noble, Inc.; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Transit Benefit

Parental Leave

Job summary

Barnes & Noble Houston seeks a Café Team Expert to lead the café crew, develop their knowledge, and create a welcoming environment for customers. You will analyze data to influence sales, trends, waste and inventory while collaborating with the Store Manager to execute café action plans for strong results.

You’ll demonstrate core behaviors: reliable attendance, flexible scheduling, proactive leadership, customer focus, and a desire to grow as a barista, to drive café success across our store

Qualifications

• Maintains reliable and punctual attendance.
• Flexible scheduling to cover store hours.
• Positive, proactive leadership with energy and purpose.
• Supportive of the store team with kindness and respect.
• Excellent customer service and helpfulness.
• Proactive learner and receptive to feedback.
• Active listener and clear communicator.
• Prioritize resources and barista support to keep shifts on track.
• Enjoy being a barista and develop expertise.

Responsibilities

• Lead and develop the café team to deliver welcoming customer experiences.
• Identify and connect data to impact sales, trend, waste, and inventory.
• Collaborate with Store Manager to implement café action plans.
• Maintain reliable attendance and flexible scheduling to cover shifts.

Skills

Barista Skills

Leadership

Customer Service

Inventory Management

Visual Merchandising

Job description

Barnes & Noble Houston seeks a Café Team Expert to lead the café crew, develop their knowledge, and create a welcoming environment for customers. You will analyze data to influence sales, trends, waste and inventory while collaborating with the Store Manager to execute café action plans for strong results.

You’ll demonstrate core behaviors: reliable attendance, flexible scheduling, proactive leadership, customer focus, and a desire to grow as a barista, to drive café success across our store