Cafe Team Lead: Data-Driven Barista

Barnes & Noble, Inc.; Orlando (FL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Health Benefits

401(k) with Company Match

Job summary

Barnes & Noble, Inc. in Orlando, FL is seeking a Café Team Expert to lead the café team, develop staff knowledge, and create a welcoming environment for customers. You will connect data to influence sales, trends, waste, and inventory across the cafe operations.

You will collaborate with the Store Manager to implement cafe action plans and deliver expected results, while modeling proactive behaviors and exceptional customer service on the floor.

Qualifications

• Demonstrates reliable attendance and punctuality.
• Flexible scheduling to cover store hours, including weekends and holidays.
• Positive, proactive leadership to inspire the team.
• Supportive, fair, respectful collaboration with the store team.

Responsibilities

• Lead cafe team to create a welcoming environment for customers.
• Develop team knowledge to improve sales, reduce waste, and manage inventory.
• Collaborate with Store Manager to implement cafe action plans.
• Coach staff on loss prevention, safety, and customer service excellence.

Job description

Barnes & Noble, Inc. in Orlando, FL is seeking a Café Team Expert to lead the café team, develop staff knowledge, and create a welcoming environment for customers. You will connect data to influence sales, trends, waste, and inventory across the cafe operations.

You will collaborate with the Store Manager to implement cafe action plans and deliver expected results, while modeling proactive behaviors and exceptional customer service on the floor.