Café Team Leader & Data-Driven Barista

Barnes & Noble, Inc.; Maple Grove (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Health Benefits

Job summary

You will guide operations, maintain service excellence, and model positive behaviors across shifts, including weekends and holidays, to support store profitability.

Qualifications

• Demonstrated customer service excellence.
• Ability to lead and coach a cafe team.
• Strong reliability and punctuality.

Responsibilities

• Lead the café team to deliver welcoming, high-quality service.
• Identify and apply data-driven insights to improve sales, waste, and inventory.
• Collaborate with the Store Manager to implement café action plans.

Skills

Barista

Team leadership

Customer service

Job description

You will guide operations, maintain service excellence, and model positive behaviors across shifts, including weekends and holidays, to support store profitability.