Cafe Team Leader & Data-Driven Barista

Barnes & Noble, Inc.; Altoona (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

BARNES & NOBLE Altoona is seeking a Café Team Expert to lead and develop the café team, delivering welcoming service and driving café performance. You will work with the Store Manager to execute action plans, optimize sales, and maintain café standards while coaching others in drink preparation and customer engagement.

The role requires flexibility across shifts, strong leadership, and a commitment to exceptional customer experience in a busy bookstore environment.

Qualifications

• Strong leadership and team-coaching abilities.
• Willingness to work flexible hours including early mornings, evenings, weekends.
• Positive, proactive attitude and good communication.

Responsibilities

• Lead and develop the café team to deliver excellent customer service.
• Collaborate with the Store Manager to implement café action plans and improve profitability.
• Manage inventory, waste, and ordering for café operations.
• Ensure adherence to food safety and hygiene standards and loss prevention procedures.
• Assist with barista tasks and customer interactions during peak times.

Job description

BARNES & NOBLE Altoona is seeking a Café Team Expert to lead and develop the café team, delivering welcoming service and driving café performance. You will work with the Store Manager to execute action plans, optimize sales, and maintain café standards while coaching others in drink preparation and customer engagement.

The role requires flexibility across shifts, strong leadership, and a commitment to exceptional customer experience in a busy bookstore environment.