Café Team Lead: Data-Driven Barista & Guest Advocate

Barnes & Noble, Inc.; Tucson (AZ); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

401(k) with Company Match

Job summary

Barnes & Noble, Inc. in Tucson seeks a Café Team Expert to lead the café team, elevate customer experience, and drive profitability through data-informed decisions. You will work with the Store Manager to implement café action plans and ensure a welcoming atmosphere for guests.

The role emphasizes strong leadership, reliability, and the ability to coach staff while maintaining high service standards across variable hours, including weekends.

Qualifications

• Demonstrated leadership and reliable attendance.
• Ability to coach and develop café team.
• Strong customer service and barista skills.
• Flexible schedule to cover early mornings to late evenings.

Responsibilities

• Lead café team to deliver exceptional service.
• Use data to optimize sales, waste, and inventory.
• Collaborate with Store Manager on action plans.
• Maintain safety and loss-prevention standards.

Skills

Leadership

Team communication

Barista skills

Data analysis

Attendance reliability

Job description

Barnes & Noble, Inc. in Tucson seeks a Café Team Expert to lead the café team, elevate customer experience, and drive profitability through data-informed decisions. You will work with the Store Manager to implement café action plans and ensure a welcoming atmosphere for guests.

The role emphasizes strong leadership, reliability, and the ability to coach staff while maintaining high service standards across variable hours, including weekends.