Cafe Supervisor: Training & Service Lead (Season 2027)

Explor Crater Lake, LLC; Oregon; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Employee housing

Benefits

Job summary

Explor Crater Lake, LLC is seeking an Assistant Café Manager for the 2027 season to support a welcoming, fast-paced guest experience. You will train Café staff, model professional service, and help ensure accurate orders and smooth POS operation.

You will contribute to a safe, clean workplace in line with ISO standards, Health & Safety policies, and company procedures. Flexibility to work varied day/evening shifts is required. Previous supervisory exposure is valued.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year in a restaurant.
• Resort/National Park Concession preferred.

Responsibilities

• Provide technical training and support to less experienced Café staff and model professionalism with guests and other employees at all times
• Ensure accuracy of all guest orders by maintaining expert knowledge of POS systems
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; Assist Café Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Assist Café Manager with coaching and developing of Café staff and maintain thorough knowledge of Company’s Café operating policies and procedures
• Maintain confidentiality at all times regarding other Café staff
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Model teamwork and help Cafe Management meet business objectives
• Other duties per Duties Checklist and as requested

Skills

Customer service

Team player

Communication skills

Education

High School Diploma or equivalent

Job description

Explor Crater Lake, LLC is seeking an Assistant Café Manager for the 2027 season to support a welcoming, fast-paced guest experience. You will train Café staff, model professional service, and help ensure accurate orders and smooth POS operation.

You will contribute to a safe, clean workplace in line with ISO standards, Health & Safety policies, and company procedures. Flexibility to work varied day/evening shifts is required. Previous supervisory exposure is valued.