Shift Leader - Exceptional Coffee & Guest Experience

Fairgrounds Coffee and Tea; Chicago (IL); On-site; USD 20,457 - 29,136; Full time

Job summary

Fairgrounds Coffee and Tea in Chicago is seeking a Shift Leader. In this role, you will lead by example, ensuring exceptional guest experiences and smooth daily operations.

You will manage team performance, oversee inventory processes, and drive team development to create a high-performing work environment. A strong leadership presence and passion for coffee and hospitality are essential.

Join our team and help create memorable experiences while fostering a culture of excellence.

Qualifications

• Previous leadership experience in coffee, food service, retail, or hospitality preferred.
• Strong leadership skills with the ability to positively influence and develop others.
• Excellent communication and organizational skills.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead daily floor operations to ensure smooth service and guest experience.
• Coach, mentor, and motivate team members for a collaborative work environment.
• Maintain accurate inventory levels and oversee opening and closing procedures.

Skills

Leadership

Customer Service

Inventory Management

Communication

Organizational Skills

Job description

Fairgrounds Coffee and Tea in Chicago is seeking a Shift Leader. In this role, you will lead by example, ensuring exceptional guest experiences and smooth daily operations.

You will manage team performance, oversee inventory processes, and drive team development to create a high-performing work environment. A strong leadership presence and passion for coffee and hospitality are essential.

Join our team and help create memorable experiences while fostering a culture of excellence.