Shift Lead - Lead Café Team, Growth & Benefits

Kuppa Joy; Clovis (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Tips included

Closed Sundays

Shift drink

Employee discount

Medical benefits

401(k) match

Job summary

Kuppa Joy Coffee House in California seeks a Shift Lead to drive daily café operations, coach team members, and ensure an exemplary guest experience. You will own shift execution, delegate tasks, and uphold food quality, cleanliness, and safety while modeling our values.

This role is perfect for a dependable hands-on leader looking to grow into higher leadership levels. Qualified candidates embrace collaboration, communicate clearly, and maintain composure under pressure.

Qualifications

• Strong leadership presence and ownership of shifts.
• Clear communication and coaching capabilities.
• Ability to stay composed and make quick decisions under pressure.
• Reliable, punctual, with attention to detail.
• Willingness to grow into higher leadership roles.

Responsibilities

• Lead the store floor during shifts and delegate tasks.
• Coach team members and maintain high engagement.
• Ensure customer service, food quality, cleanliness, and safety.
• Follow policies, report issues, and support daily operations.
• Adhere to health, safety, and sanitation guidelines.

Skills

Leadership presence

Communication skills

Coaching skills

Decision making under pressure

Reliability and punctuality

Attentive to detail

Professional demeanor

Growth mindset

Job description

Kuppa Joy Coffee House in California seeks a Shift Lead to drive daily café operations, coach team members, and ensure an exemplary guest experience. You will own shift execution, delegate tasks, and uphold food quality, cleanliness, and safety while modeling our values.

This role is perfect for a dependable hands-on leader looking to grow into higher leadership levels. Qualified candidates embrace collaboration, communicate clearly, and maintain composure under pressure.