Cafe Shift Lead - Customer Experience & Ops

Vitality Bowls; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Vitality Bowls is seeking a capable manager to lead daily operations in our restaurant. You will supervise shifts, delegate tasks, manage inventory and ordering, and ensure food is prepared correctly and delivered to customers in a timely manner.

The role requires strong leadership, excellent customer service, and the ability to train and support staff while maintaining a clean, efficient workspace. On-site restaurant management with a focus on teamwork and guest satisfaction.

Qualifications

• Leadership abilities and management experience preferred
• Strong customer service and conflict resolution skills
• Ability to manage inventory and scheduling
• Proficient with POS systems and cash handling
• Ability to train and supervise staff

Responsibilities

• Act as manager when the manager is unavailable
• In charge of shifts and delegating tasks
• Oversee inventory and placing orders
• Lead the team to ensure timely, accurate food prep and service
• Provide exemplary customer service and address issues professionally

Skills

Leadership experience

Customer service

Team leadership

Communication skills

Urgency & efficiency

Tools

POS system

Job description

Vitality Bowls is seeking a capable manager to lead daily operations in our restaurant. You will supervise shifts, delegate tasks, manage inventory and ordering, and ensure food is prepared correctly and delivered to customers in a timely manner.

The role requires strong leadership, excellent customer service, and the ability to train and support staff while maintaining a clean, efficient workspace. On-site restaurant management with a focus on teamwork and guest satisfaction.