Cafe Shift Lead: Drive Service & Team Success

Alpharetta; Alpharetta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Vitality Bowls is seeking a capable restaurant leader to act as manager when needed, oversee shifts, and ensure timely, accurate food preparation and service. You will monitor inventory, assist with scheduling and training, and maintain excellent customer relations.

Ideal candidates will be food-certified, comfortable with POS systems, and capable of handling cash securely. A positive attitude and teamwork are essential, along with adherence to health and safety standards.

Qualifications

• Become food certified.
• Able to handle a basic computer, POS system; handling cash and credit cards.
• Follow health, sanitary, and safety requirements.
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
• Maintain a clean and work appropriate personal appearance.
• Leadership abilities and management experience a plus.

Responsibilities

• Act as manager when manager is unavailable.
• In charge of shifts and delegating tasks.
• Restock the register nightly for the correct change.
• Take deposits to the bank several times a week and maintain an accurate count of petty cash.
• Assist with managing inventory and placing orders.
• Assist in writing the schedule and collecting information from employees about schedule issues.
• Lead the team, making sure food is made accurately and taken to customers in a timely manner.
• Show exemplary knowledge of the job and excellent customer service.
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy.

Skills

Leadership

Customer service

Communication

Team management

Scheduling

Inventory management

Cash handling

POS system

Food safety

Tools

POS system

Cash register

Job description

Vitality Bowls is seeking a capable restaurant leader to act as manager when needed, oversee shifts, and ensure timely, accurate food preparation and service. You will monitor inventory, assist with scheduling and training, and maintain excellent customer relations.

Ideal candidates will be food-certified, comfortable with POS systems, and capable of handling cash securely. A positive attitude and teamwork are essential, along with adherence to health and safety standards.