Café Operations Leader: Guest Experience & Growth

The Campaign Against Hunger; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

The Campaign Against Hunger in Far Rockaway, NY invites applications for Beach Dunes Eats Café Operations Manager. This role oversees daily café operations, staff supervision, food quality, and guest experience to meet program standards and contractual obligations.

You will develop menus with the Executive Chef, manage budgets, monitor performance, and ensure health and safety compliance while coordinating deliveries and meal contracts.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Experience in café or restaurant management, including contract management and food service operations.
• Strong leadership and interpersonal skills.
• Financial acumen with budget management and cost control.
• Knowledge of culinary trends, menu planning, and food safety regulations.

Responsibilities

• Operational Leadership: oversee daily operations, supervise staff, and conduct regular meetings.
• Guest Experience: maintain a welcoming environment and address guest feedback.
• Financial Management: develop and monitor the café budget, optimize profitability.
• Menu Development: work with Executive Chef to create seasonal menus with local ingredients.
• Contract Management: oversee contracts, plan menus, ensure nutritional standards and delivery.
• Quality Assurance: implement QA measures and monitor meal quality with vendors.
• Team Training: train staff on contract requirements and service expectations.
• Health and Safety: ensure compliance with health regulations and conduct inspections.

Skills

Team leadership

Staff training

Budget management

Cost control

Contract management

Food service operations

Culinary trends knowledge

Communication

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Master's degree preferred

Job description

The Campaign Against Hunger in Far Rockaway, NY invites applications for Beach Dunes Eats Café Operations Manager. This role oversees daily café operations, staff supervision, food quality, and guest experience to meet program standards and contractual obligations.

You will develop menus with the Executive Chef, manage budgets, monitor performance, and ensure health and safety compliance while coordinating deliveries and meal contracts.