Cafe Manager: Lead Team, Elevate Guest Experience

Bon Appétit Management Company; Menlo Park (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit is seeking a Café Manager to lead the daily operations of a café, delivering exceptional dining experiences and upholding top food quality, service, and hospitality standards. This hands-on role emphasizes team development, financial performance, and compliance with safety standards.

Ideal candidates thrive in fast-paced environments, enjoy leading teams, and are passionate about guest satisfaction and operational excellence.

Qualifications

• Bachelor’s degree preferred.
• 1–3 years of food service or café management experience.
• Experience in high-volume corporate dining environments.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety, sanitation, cash handling, inventory management, and daily café operations.
• Proficiency with Microsoft Office and general computer applications.
• ServSafe or health department certification preferred.

Responsibilities

• Lead, coach, train, and develop a team of food service associates to deliver excellent service.
• Oversee daily café operations for efficiency, quality, and standard execution.
• Plan and promote events and café initiatives to enhance guest experience.
• Monitor food quality, sanitation, and safety to meet standards.
• Manage inventory, labor, expenses, and cash handling while supporting budgets.
• Identify opportunities to improve operations and customer satisfaction.
• Foster a positive, collaborative work environment focused on teamwork.
• Build strong relationships with clients, guests, and internal partners.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Food safety knowledge

Cash handling

Inventory management

Cafe operations

Microsoft Office

ServSafe certification

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Bon Appetit is seeking a Café Manager to lead the daily operations of a café, delivering exceptional dining experiences and upholding top food quality, service, and hospitality standards. This hands-on role emphasizes team development, financial performance, and compliance with safety standards.

Ideal candidates thrive in fast-paced environments, enjoy leading teams, and are passionate about guest satisfaction and operational excellence.