Cafe Manager: Lead People, Ops & Brand Standards

Port City Java, Inc.; High Point (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-Term Disability insurance

401 (K) Retirement Plan with company 4

Job summary

Port City Java, Inc. in High Point, NC seeks a Café Manager to lead daily operations of the location, ensuring service excellence and adherence to brand standards.

You will supervise baristas, manage scheduling, training, and coaching, and drive in-store promotions and quality control. You'll oversee sanitation, cash handling, inventories, and health-code compliance, while partnering with corporate teams to implement programs.

Qualifications

• Proven ability to lead a team of 8–15 hourly staff.
• Experience managing store operations and schedules.
• Strong customer service and food safety knowledge.

Responsibilities

• Provide superior customer service and satisfaction on a daily basis.
• Lead and train Baristas; schedule staff.
• Ensure cafe cleanliness and sanitation; enforce health regulations.
• Oversee cash handling and financial statements for the cafe.

Skills

Leadership

Staff Management

Customer Service

Hiring & Training

Cash Handling

Sales & Promotions

Scheduling

Food Safety

Tools

POS System

Computers/MS Office

Job description

Port City Java, Inc. in High Point, NC seeks a Café Manager to lead daily operations of the location, ensuring service excellence and adherence to brand standards.

You will supervise baristas, manage scheduling, training, and coaching, and drive in-store promotions and quality control. You'll oversee sanitation, cash handling, inventories, and health-code compliance, while partnering with corporate teams to implement programs.