Café Manager: Lead Hospitality & Operations in SF

Bon Appétit Management Company; San Francisco (CA); On-site; USD 83,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit Management Company is seeking a results-driven Café Manager in San Francisco. You will lead a high-performing café team, oversee financial stewardship, labor management, and the guest experience, delivering a world-class service aligned with client goals.

Reporting to the General Manager, you will collaborate across departments to ensure safety, profitability, and exceptional hospitality while fostering a diverse and inclusive work culture.

Qualifications

• Associates degree preferred, or equivalent professional experience.
• Minimum of 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
• Strong written and verbal communication skills with the ability to present to stakeholders.
• Proficient in Google Suite tools (Sheets, Docs, Slides).
• ServSafe Manager Certification preferred.
• Experience in a Union Environment is a plus.

Responsibilities

• Safety Standards: enforce a culture of food and workplace safety and allergen management.
• End-to-End Experience: design, manage, and own the overall café experience.
• Hospitality Excellence: maintain high hospitality standards that are warm and inclusive.
• Cultivate Talent: develop and engage the café team.
• Fiscal Performance: manage budgets, inventory, and labor.
• Culinary Synergy: align back-of-house and front-of-house operations.

Skills

Inspirational Leadership

Management Experience

Operational Alignment

Communication

Technical Proficiency

ServSafe Certification

Union Environment experience

Education

Associates degree or equivalent

Tools

Google Suite (Sheets, Docs, Slides)

Job description

Bon Appetit Management Company is seeking a results-driven Café Manager in San Francisco. You will lead a high-performing café team, oversee financial stewardship, labor management, and the guest experience, delivering a world-class service aligned with client goals.

Reporting to the General Manager, you will collaborate across departments to ensure safety, profitability, and exceptional hospitality while fostering a diverse and inclusive work culture.