Cafe Manager: Lead a High-Impact Coffee Team

blankstreet; Boston (MA); In loco; USD 70.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary: $70,000–$80,000 per year

15 days paid annual leave

Health plan options

Commuter benefits

Parental leave

Bereavement leave

Regulars program (free coffee, matcha,

Team social outings

Free Blank Street swag

Descrizione del lavoro

Blank Street is seeking a Cafe Manager in Boston to own and elevate day-to-day operations in a fast-growing hospitality brand. You will train and develop a team, manage inventory, scheduling, and vendor relations while upholding product quality and guest experience.

The role emphasizes hands-on leadership behind the bar, ensuring standards, audits, and financial performance align with company goals and local labor laws.

Competenze

• 4+ years of experience managing and leading single-store operations in hospitality or consumer brands.
• Full-time availability: 45 hours per week, 5 days, including two peak days.
• Experience hiring, developing and managing hospitality teams.
• Experience managing inventory and supply chain ordering.

Mansioni

• Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team.
• Step in to cover scheduling gaps or time off in the store schedule
• Create and publish staff schedules according to state and local labor laws
• Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
• Recruit super star talent in collaboration with the People Team
• Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed
• Ensure coffee accreditations are handled on time for new employees in line with company standards
• Work to maintain the very best team engagement scores
• Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team
• Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
• Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products
• Ensure the safety, cleanliness and presentation of your location in line with company policies
• Maintain operational excellence achieving company standard scores and above via our auditing platform
• Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty
• Be a champion of your store's financial performance and peak business throughput
• Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
• Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve

Conoscenze

Hiring experience

Team management

Inventory management

Coffee knowledge

Espresso expertise

Union environment experience

Multi-tasking

Interpersonal communication

Strumenti

Inventory system

POS systems

Descrizione del lavoro

Blank Street is seeking a Cafe Manager in Boston to own and elevate day-to-day operations in a fast-growing hospitality brand. You will train and develop a team, manage inventory, scheduling, and vendor relations while upholding product quality and guest experience.

The role emphasizes hands-on leadership behind the bar, ensuring standards, audits, and financial performance align with company goals and local labor laws.