Cafe General Manager - Lead Team & Drive Growth

Dyne-Hospitality-Group; Jacksonville (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Tropical Smoothie Cafe is seeking a General Manager to lead daily operations, inspire a high-performing team, and deliver outstanding hospitality across the Cafe. You will drive sales while managing food and labor costs, recruit and develop Crew Members, Crew Leaders, and an Assistant Manager, and ensure smooth café performance.

The role requires a flexible schedule, including early mornings and late evenings, and a commitment to safety, sanitation, and brand standards.

Qualifications

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Current valid driver’s license and proof of insurance.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs.
• Must have strong mathematical, analytical and problem solving skills.
• Must be able to read, understand and follow instructions.

Responsibilities

• Proven track record of developing people that were promoted under your leadership.
• Knowledgeable and proficient in every position and willing to work in position when needed.
• Recruits, interviews, hires and trains new Crew Members to ensure the café remains staffed at the appropriate level.
• Able to drive the shift, keeping crew members on task by providing daily goals and clear direction.
• Maintain employee schedule and be ready to fill in when needed.
• Trains and coaches Crew Members/Crew Leaders during each shift to ensure brand standards are upheld.
• Manages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties.
• Ensures safe sanitation practices in handling and preparing food.
• Conducts food inventory weekly and reviews inventory reports.

Skills

Verbal and written communication

Management and supervision

Driver's license

Excel and Word

Analytical and problem solving

Read and follow instructions

Education

High school diploma

Job description

Tropical Smoothie Cafe is seeking a General Manager to lead daily operations, inspire a high-performing team, and deliver outstanding hospitality across the Cafe. You will drive sales while managing food and labor costs, recruit and develop Crew Members, Crew Leaders, and an Assistant Manager, and ensure smooth café performance.

The role requires a flexible schedule, including early mornings and late evenings, and a commitment to safety, sanitation, and brand standards.