Cafe General Manager: Growth, P&L, & Hospitality Leadership

Tropical Smoothie Café; Tooele (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Tropical Smoothie Cafe in Tooele, UT is hiring a General Manager to lead daily operations, drive profitability via the P&L, and develop a high-performing crew that delivers hospitality.

The ideal candidate has at least 2 years of restaurant management, open availability, experience in hiring/training, growing sales, and a track record of controlling costs.

Join a fast-paced team committed to customer service and brand standards; ServSafe certification is preferred.

Qualifications

• Minimum of 2 years of managerial experience in the restaurant or fast-casual field.
• Open availability.
• Experience recruiting, hiring, training and developing employees.
• Experience in growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house and back of the house.
• Must have a proven track record of managing cost of goods and labor.
• Strong skills in understanding P&L reports and budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Servsafe® Certification preferred.

Responsibilities

• Monitors sales growth and cost control of the café against the budgeted expectation and historical performance, to ensure that profit goals are met.
• Maintains and exceeds customer expectations to build brand loyalty.
• Present a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.
• Communicates and stays updated on all marketing and promotional materials.
• Executes marketing and sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
• Be willing to work 45 hours a week and have open availability.

Skills

Managerial experience

Customer service

P&L knowledge

Open availability

Communication skills

Tools

Microsoft Office

Job description

Tropical Smoothie Cafe in Tooele, UT is hiring a General Manager to lead daily operations, drive profitability via the P&L, and develop a high-performing crew that delivers hospitality.

The ideal candidate has at least 2 years of restaurant management, open availability, experience in hiring/training, growing sales, and a track record of controlling costs.

Join a fast-paced team committed to customer service and brand standards; ServSafe certification is preferred.