Cafe General Manager - Lead Team, Boost Sales, 401k, Bonus

The Works Bakery Cafe; Westford (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Monthly bonus

Free meals on shift

Flexible hours

Health insurance

Dental insurance

Vision insurance

401K with match

Earned time off

Volunteer time

Employee loan

60% meal discount

Career growth

Job summary

The Works Bakery Cafe in Westford, MA is seeking a General Manager to lead a team and deliver excellent guest experiences while upholding company standards. You will drive operations, training, and scheduling, ensuring profitability and strong service across all shifts.

Ideal candidates have leadership experience in hospitality, strong English, and a college degree preference. Competitive benefits and growth opportunities are offered in a fast-paced, community-focused environment.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Leadership experience in retail, restaurant or hospitality preferred.
• College degree preferred.

Responsibilities

• Recruit, hire, train and supervise restaurant team members including shift leaders and bakers.
• Foster a positive work environment with coaching and feedback.
• Lead by example with strong work ethic and company values.
• Oversee day-to-day operations, cash management, inventory, and standards.
• Ensure compliance with health, safety and sanitation guidelines.
• Develop and implement strategies to increase efficiency and profitability.
• Maintain guest-focused service and respond to feedback for improvements.
• Communicate priorities and results to team; support product rollouts.

Skills

Leadership experience

Fluent English

Analytical skills

Time management

Conflict resolution

Team building

Education

College degree preferred

Job description

The Works Bakery Cafe in Westford, MA is seeking a General Manager to lead a team and deliver excellent guest experiences while upholding company standards. You will drive operations, training, and scheduling, ensuring profitability and strong service across all shifts.

Ideal candidates have leadership experience in hospitality, strong English, and a college degree preference. Competitive benefits and growth opportunities are offered in a fast-paced, community-focused environment.