Café General Manager: Lead Culture & Growth

Ziggi’s Coffee, LLC; Longmont (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC in Longmont is seeking a General Manager to lead store operations, shape culture, and deliver a high-quality guest experience. This hands-on leader guides daily execution while focusing on team development and operational excellence.

You will oversee staffing, labor goals, inventory control, and compliance with food safety standards, ensuring a welcoming environment for customers and a thriving team.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Coffee service

Guest experience

Team development

Scheduling

Inventory management

Communication

Food safety standards

Job description

Ziggi’s Coffee, LLC in Longmont is seeking a General Manager to lead store operations, shape culture, and deliver a high-quality guest experience. This hands-on leader guides daily execution while focusing on team development and operational excellence.

You will oversee staffing, labor goals, inventory control, and compliance with food safety standards, ensuring a welcoming environment for customers and a thriving team.