Store Leader: Café Ops, Culture & Growth

Ziggi’s Coffee, LLC; Commerce City (CO); On-site; USD 75,000 - 105,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager to lead daily store operations in Colorado. This hands-on role emphasizes people leadership, brand culture, and delivering exceptional guest experiences on every shift.

The General Manager will oversee staffing, training, scheduling, inventory, and compliance while driving performance through feedback, audits, and customer insights. You will coach and develop a team, set expectations, and maintain a welcoming environment aligned with Ziggi’s

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service

Coaching & development

Labor management

Scheduling

Inventory management

Communication

Team culture

Job description

Ziggi’s Coffee, LLC is seeking a General Manager to lead daily store operations in Colorado. This hands-on role emphasizes people leadership, brand culture, and delivering exceptional guest experiences on every shift.

The General Manager will oversee staffing, training, scheduling, inventory, and compliance while driving performance through feedback, audits, and customer insights. You will coach and develop a team, set expectations, and maintain a welcoming environment aligned with Ziggi’s