Café General Manager - Lead Teams, Elevate Guest Experience

Ziggi’s Coffee, LLC; Arvada (CO); On-site; USD 55,000 - 70,000; Full time

Job summary

Ziggi’s Coffee, LLC in Arvada, Colorado, is seeking a General Manager who leads with energy and accountability to drive daily store performance and long-term team development.

You will set the store culture, coach staff, manage scheduling and labor costs, ensure food safety, and deliver a consistently high-quality guest experience.

This hands-on leader partners with owners and staff to hit service, quality, and sales goals while growing future leaders within the Ziggi’s brand.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Team coaching

Staff development

Communication

Guest experience

Labor management

Inventory control

Food safety

Job description

Ziggi’s Coffee, LLC in Arvada, Colorado, is seeking a General Manager who leads with energy and accountability to drive daily store performance and long-term team development.

You will set the store culture, coach staff, manage scheduling and labor costs, ensure food safety, and deliver a consistently high-quality guest experience.

This hands-on leader partners with owners and staff to hit service, quality, and sales goals while growing future leaders within the Ziggi’s brand.