Café Banking Ambassador & Digital Guide

Capital One; Chicago (IL); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical coverage from Day 1

Dental & Vision

Paid Time Off

Education Assistance

401(k) match

Parental Leave

Mental Health support

Flexible scheduling

Life and Disability Insurance

Employee discounts

Job summary

Capital One Café Ambassador role at a Capital One Café in Chicago is a high-energy, people-driven position where you guide guests through digital banking and community engagement. You are the face of Capital One’s mission to change banking for good, not a traditional teller.

You’ll build a local community, host events, and help customers master mobile tools while upholding compliance. The role emphasizes service over sales and offers growth and comprehensive benefits.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.

Responsibilities

• Be a Natural Connector by engaging with guests in a high-energy community café setting.
• Serve as a Brand Advocate, sharing Capital One products through conversation rather than hard sales.
• Guide customers through the digital ecosystem and mobile tools, helping with tech issues.

Skills

Banking experience

Communication skills

G-Suite proficiency

Education

High School Diploma, GED, or Equivalent Certification

Associate's degree

Tools

G-Suite

Job description

Capital One Café Ambassador role at a Capital One Café in Chicago is a high-energy, people-driven position where you guide guests through digital banking and community engagement. You are the face of Capital One’s mission to change banking for good, not a traditional teller.

You’ll build a local community, host events, and help customers master mobile tools while upholding compliance. The role emphasizes service over sales and offers growth and comprehensive benefits.