CADD Support Consultant

Techgene Solutions LLC; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Techgene Solutions LLC in Atlanta, GA seeks a CADD Support Consultant to provide day-to-day user support, software installation, and workspace deployment for Bentley OpenRoads/OpenBridge. The role emphasizes documenting standards and best practices within a hybrid work arrangement.

Responsibilities include developing training sessions, maintaining GDOT workspace documentation, and evaluating new CADD technologies for department-wide adoption. Prior Bentley experience is essential.

Qualifications

• 2-4 years documenting/revising business processes for CADD software requirements
• 2-4 years development, testing, and implementation of CADD software
• 2-4 years experience with CADD software including Bentley OpenRoads/OpenBridge/MicroStation

Responsibilities

• Provide day-to-day user support via ServiceNow tickets
• Perform software installations as needed for users
• Assist with external user workspace installation
• Maintain CADD software standards and documentation
• Develop and conduct CADD software/workspace training sessions
• Investigate new CADD tech and recommend implementations
• Document and revise business processes for CADD requirements
• Develop CADD best practices

Skills

CADD software knowledge

Bentley OpenRoads/OpenBridge

Python

Visual Basic

Tools

ServiceNow

Job description

CADD Support Consultant

Start : 10/01/2026 | End 09/30/2027

600 West Peachtree St NW

26th Floor

Atlanta, GA, 30308 | Either Web Cam or In Person | Hybrid

Skill

Required / Desired

Amount

of Experience

Documenting/revising existing and new business processes to meet new/revised CADD software requirements

Required

2

Years

Experience with supporting the development, testing, and implementation of CADD software.

Required

2

Years

Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC

Required

2

Years

Some knowledge of Visual Basic is preferred. Python is strongly preferred.

Required

3

Years

if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation.

Job Responsibilities

Provide day-to-day user support:

• Troubleshooting user issues submitted via ServiceNow ticketing system
• Software installation as needed for users
• Assist with external user workspace installation

Assist in maintaining the Department's Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the GDOT workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to's or workflows).

Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:

Document/revise existing and new business processes to meet new/revised CADD software requirements

Develop CADD software best practices

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
• combined experience with the above duties.
• 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• 2-4 years' experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation)
• Public sector and/or Transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.
• Some knowledge of Visual Basic is preferred. Python is strongly preferred.