CADD Support Consultant

HireITPeople; Atlanta (GA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

HireITPeople is seeking a CADD Support Consultant to assist GDOT in Atlanta with Bentley OpenRoads Designer/OpenBridge Modeler and related tools. This hybrid role involves day-to-day user support, software installation, and workspace setup for DOT personnel.

The position requires 2–4 years of experience with CADD software, documentation of business processes, and familiarity with Bentley products, VB and Python preferred. Local metro Atlanta candidates are preferred.

Qualifications

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements.
• 2-4 years' combined experience with the above duties.
• 2-4 years' experience in development, testing, and implementation of CADD software.
• 2-4 years' experience with CADD software (Bentley OpenRoads Designer, Open Bridge, InRoads, MicroStation).
• Public sector and/or transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.
• Some knowledge of Visual Basic is preferred; Python is strongly preferred.

Responsibilities

• Provide day-to-day user support via ServiceNow tickets.
• Software installation as needed for users.
• Assist with external user workspace installation.
• Maintain engineering software standards and documentation; develop best practices and workflows.
• Develop and conduct CADD training sessions when needed.
• Investigate new and emerging CADD technology and make recommendations.

Skills

Documentation

CADD software support

Bentley software

VB knowledge

Python

Public sector experience

Transportation engineering

Tools

Bentley OpenRoads Designer

Bentley OpenBridge Modeler

Bentley InRoads

MicroStation SS2

CAiCE

Job description

Role: Support Consultant:

Work Location: Atlanta, GA (locals only)

Work Mode: Hybrid

Duration: 9/30/2027 (Position may be extended with funding approval.)

Required skills:

• Documenting/revising existing and new business processes to meet new/revised CADD software requirements. Required. 2 + yrs.
• Experience with supporting the development, testing, and implementation of CADD software. Required. 2 + yrs.
• Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC. Required. 2 + yrs.
• Some knowledge of Visual Basic is preferred. Python is strongly preferred. Required. 3 + yrs.
• Public sector and/or Transportation experience. Strongly preferred.
• Transportation engineering background. Highly desired.

Local candidates to metro Atlanta area preferred for hybrid work.

JOB DESCRIPTION

Under general supervision, analyzes customer business needs and participates in the planning, design, and implementation of new or enhanced systems.

The Georgia Department of Transportation (GDOT) Office if Design & Policy Support is seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CA iCE, and Bentley MicroStation.

Job Responsibilities

Provide day-to-day user support:

• o Troubleshooting user issues submitted via ServiceNow ticketing system.
• o Software installation as needed for users.
• o Assist with external user workspace installation.

Assist in maintaining the Department's Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the GDOT workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to's or workflows).

Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:

Document/revise existing and new business processes to meet new/revised CADD software requirements. Develop CADD software best practices. Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation.

Qualifications

• o 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
• o combined experience with the above duties.
• o 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• o 2-4 years' experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley Open Bridge Bentley InRoads and Microstation SS2, CA iCE, and Bentley MicroStation).
• o Public sector and/or Transportation experience is strongly preferred.
• o Transportation engineering background is a huge plus.
• o Some knowledge of Visual Basic is preferred. Python is strongly preferred.