CADD Support Consultant

Lateral Insights LLC; Great Falls (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Lateral Insights LLC is seeking a CADD Support Consultant to assist with Bentley software support and workspace implementation, including OpenRoads Designer and OpenBridge Modeler, with some legacy workstation support. The role focuses on documentation, best practices, and user training within a transportation context.

The candidate will engage in daily user support, software installations, workspace deployments, and process improvement, with preference for those who know Visual Basic or Python.

Qualifications

• 2-4 years documenting/revising existing and new CADD software requirements.
• 2-4 years' experience in development, testing and implementation of CADD software.
• 2-4 years' experience working with CADD software (Bentley OpenRoads/OpenBridge/OpenRoads, InRoads, CAiCE, MicroStation).
• Public sector and/or Transportation experience preferred.
• Some knowledge of Visual Basic preferred. Python strongly preferred.

Responsibilities

• Provide day-to-day user support: troubleshoot issues submitted via ServiceNow.
• Perform software installation as needed for users.
• Assist with external user workspace installation.
• Maintain Department's engineering software standards and documentation.
• Develop and conduct CADD software/workspace user training sessions.
• Investigate new CADD technology and make recommendations for implementation.
• Document/revise business processes to meet CADD software requirements.
• Develop CADD software best practices.

Skills

Troubleshooting

Training delivery

Process documentation

Technical support

Tools

Bentley OpenRoads Designer

Bentley OpenBridge Modeler

Bentley InRoads

MicroStation

CAiCE

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Information Technology

Description

Role: CADD Support Consultant

Location: Onsite GA

The client Office of Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation.

Responsibilities:

• Provide day-to-day user support:
• Troubleshooting user issues submitted via ServiceNow ticketing system
• Software installation as needed for users
• Assist with external user workspace installatio
• Assist in maintaining the Department's Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the client workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to's or workflows).
• Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:
• Document/revise existing and new business processes to meet new/revised CADD software requirements
• Develop CADD software best practices
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications:

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements combined experience with the above duties.
• 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• 2-4 years' experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation)
• Public sector and/or Transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.
• Some knowledge of Visual Basic is preferred. Python is strongly preferred.

Full-Time/Part-Time -unspecified-

This position is currently accepting applications.